HELP Line is a free and confidential telephone hotline serving Albemarle County, the City of Charlottesville, and students of the University of Virginia. We are a student-run and student-operated program, staffed entirely by anonymous volunteers. Since we are run by UVA students we only operate during the academic year. We will be re-opening lines on Monday September 9, 2024 at 9am.

You can talk to us about any issue that you or a loved one are having and we will provide a judgement-free space to be heard. We handle calls of all kinds whether crisis or not.

We are not professionals, so we focus on referring callers to long-term services and providing short-term mental ease.

Referrals

National Resources

Resources for anyone in the United States.

Charlottesville Resources

Located in the Charlottesville Area.

Resources for UVA students

Specifically for current UVA students.

All calls are kept confidential except in the rare instances in which a caller or someone else is in immediate danger. In those situations, HELP Line Program Directors will use their discretion in involving local law enforcement, CAPS, and the Office of the Dean of Students.